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Grupo MedLegal® > Privacy Policy

Privacy Policy

This Privacy Policy outlines important details about how the software GRUPO MEDLEGAL mobile device application (“Application”) developed by MEDLEGAL NETWORK, INC., a California corporation with its principle offices in Santa Monica, California (“us” or “we”), collects and uses your information. The Application you can report your work, personal injury, or car accident cases to receive immediate legal and medical assistance. We can also notify your emergency contacts of your exact location and the type of accident or an immigration capture incident.

If you have any questions about this Privacy Policy, our privacy practices, or any other concerns related to the Application or Medlegal Network, Inc., please contact us at:

​Grupo MedLegal
​1158 26th St.
Suite 739
Santa Monica, CA 90403
Email: androidapp@grupomedlegal.com

1. Type of Information Collected

We collect two types of information, User Provided Information and Automatically Collected Information.

a. User Provided Information

The Application may obtain information you provide when you download and/or register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you use or register to use the Application, you may be asked to provide information such as:

i. your name, email address, age, user name, password and other registration information;
ii. information you provide us when you contact us for help with the Application;
iii. credit card information for purchase and use of the Application;
iiii. information stored by another application or service such as contacts listed in your mobile device phone book or social media contacts (e.g., Facebook friends); and/or
v. information related to an incident (e.g., an accident or an immigration capture incident) you report to us, including, without limitation, the personally identifiable information of you or of third-parties, contacts, notifications, witness statements, reports (including emergency reports and reports related to a car accident, work injury, personal injury, or immigration-related event or emergency, and reports relating to you or to third-parties), photographs, videos, audio recordings, paycheck stubs or other payroll information, and insurance information and driver’s license information relating to you or to third-parties, and consent to being contacted by us and/or third parties utilizing such information.

b. Automatically Collected Information

The Application may automatically collect certain information from or about the computers, phones, or other devices where you install or access the Application. Examples of information automatically collected include:

i. device attributes, such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers;
ii. device locations, such as those detected using GPS, cell, Bluetooth, or WiFi signals;
iii. connection information, such as the name of your mobile operator or Internet Service Provider, browser type, language, time zone, mobile phone number, and IP address; and/or
iiii. information about the way you use the Application.

For some devices, you can disable collection of certain information such as geolocation through your account settings or in the settings of the device you use to access the Application.

Third-parties may be using cookies, web beacons, and other technologies to collect information as a result of using the Application or advertisements served through the Application such as via Google AdMob (https://www.google.com/admob/) or Google Analytics (https://www.google.com/analytics). This Privacy Policy does not cover any use of information that such third-parties themselves collect or may have collected from you.

2. How Collected Information Is Used by Grupo MedLegal

We may use User Provided Information and Automatically Collected Information for internal purposes such as:

i. providing, improving, or developing the Application;
ii. communicating with you and/or an identified contact regarding an incident you report to us;
iii. communicating with you such as about the Application, policies, terms, or responding to your requests for assistance with the Application;
iiii. conduct research and measurement activities; and/or
v. reviewing accounts and activities to promote the safety and security of the Application.

3. How Collected Information Is Shared by Grupo MedLegal

We may share User Provided Information and Automatically Collected information with third-parties. We may disclose User Provided Information and Automatically Collected information:

i. as required by law, such as to comply with a court order or statutory requirement;
ii. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
iii. if the Application is included in a merger, acquisition, or sale with the appropriate notice provided to you via email and/or prominent notice on our Web site;
iiii. with vendors or other service providers supporting the Application, such as technical infrastructure service providers, analytic service providers, advertisement service providers, or software engineers; and/or
v. as directed by you such as regarding an incident for which you are seeking assistance.

4. How To Opt-Out of Collection

You can stop collection of information by the Application by uninstalling the Application. The standard uninstall process on the device or an application store can be used to remove the Application. You can also opt-out by contacting us in writing using our contact information above.

5. Privacy and Children

The federal Children’s Online Privacy Protection Act (COPPA) governs information collection from children under the age of 13. We do not market to children under the age of 13 nor do we solicit or collect personal information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, please contact us in writing using our contact information above. We will delete such information from our files within a reasonable time.

6. Security and The Application

We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we use SSL encryption and require Authorization via access token for sensitive API calls. You also have a responsibility for security by adhering to the Terms and Conditions for the Application.

7. Storing and Managing Collected Information

We will retain User Provided Information for as long as you use the Application and for a reasonable time thereafter. You can modify certain User Provided Information using the account management features of the Application. If you’d like us to modify or delete User Provided Information that you have provided via the Application, please contact us in writing using the contact information above and we will respond in a reasonable time. Please note that some or all of the User Provided Information may be required for the Application to function as advertised.

We will retain Automatically Collected Information for up to 60 months and thereafter may store it in aggregate.

Whether User Provided Information or Automatically Collected Information, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Updates to the Privacy Policy

We may modify our Privacy Policy from time to time. The most recent version is posted at https://grupomedlegal.com/app/privacy-policy. In the event that we make a significant change to our privacy practices, we will send you a message using the contact information for your account. You are advised to consult this Privacy Policy regularly for any changes, as your continued use of the Application is deemed approval of all changes.

9. Consent

By using the Application, you are consenting to our processing of your User Provided Information and Automatically Collected Information as set forth in this Privacy Policy now and as amended by us. “Processing,” includes using cookies on your device and/or using or accessing information in any way, including, but not limited to, collecting, storing, deleting, using, combining, and disclosing information consistent with this Privacy Policy. If you reside outside the United States, please be aware that any Personal Information collected and/or provided in connection with the Application will be transferred from your country to the United States or other jurisdictions. You consent to have your information transferred, processed, and stored in the United States or other jurisdictions and under United States privacy standards.

Consistent with your obligations under the Terms and Conditions for the Application, you further agree that you have obtained consent for processing of User Provided Information of third-parties you disclose via the Application as set for in this Privacy Policy now and as amended by us.

10. Effective Date

This is version 1 of the Privacy Policy, effective as of April 1, 2016.

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You can also consult our frequently asked questions section.

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Contact Us

You can call us at 1800 838 3838 hours a day, 7 days a week, or fill out the following form.